Tokyobike

tokyobike is a small, independent bicycle company founded in 2002 in the quiet Tokyo suburb of Yanaka. The name was derived from the design of the bikes. In the same way the mountain bike was designed for the mountains, so tokyobike was designed for Tokyo. Based on the concept of ‘Tokyo Slow’ the bikes are designed to be light to ride with an emphasis on comfort over speed.  The bike is simply a way to enjoy your city, as much about the journey as the destination. 
Tokyobike

FAQ

How does shipping work?

We ship Australia-wide from our warehouse. Most orders are dispatched within 1–2 business days and typically arrive within 3–7 business days for metro areas, or 5–10 business days for regional locations. Delivery times may vary during peak periods or for bulky items such as bicycles.

Shipping costs are calculated at checkout based on your location and order size. You will receive tracking details by email once your order has been dispatched.

What is your returns policy?

Unused items in their original packaging can be returned within 30 days of delivery. To start a return or exchange, contact our team with your order number and we will guide you through the process.

Some items, including customised products and sale items marked as final sale, may not be eligible for return. If your order arrives damaged or incorrect, please contact us as soon as possible so we can resolve it quickly.